Support

Last updated: October 18, 2026

Contact us

Email support@alifpal.com. We usually reply within two working days.

In the app, you can also go to Profile and tap Report a bug or send feedback. Your app version is attached automatically, which helps us find the problem.

Report a post or a user

Tap the ... menu on a post, or on someone's profile, and choose Report. We review every report within 24 hours. From a profile's menu you can also Block someone, so their posts no longer appear for you.

Common questions

Why can I only see this week's and last week's lessons? On purpose: a new week opens every week, so lessons never pile up. Last week stays open for review.

Why can't I post yet? If you signed up with email and password, confirm your email first: tap the link we sent you, then try again.

Lesson audio doesn't play. Check that your phone isn't on silent and that you're online the first time you open a lesson. After that, its audio works offline.

Your account and data

You can delete your account in the app at any time: Profile then Delete account. See Delete your account, our Privacy policy and our Terms.