Last updated: October 18, 2026
Email support@alifpal.com. We usually reply within two working days.
In the app, you can also go to Profile and tap Report a bug or send feedback. Your app version is attached automatically, which helps us find the problem.
Tap the ... menu on a post, or on someone's profile, and choose Report. We review every report within 24 hours. From a profile's menu you can also Block someone, so their posts no longer appear for you.
Why can I only see this week's and last week's lessons? On purpose: a new week opens every week, so lessons never pile up. Last week stays open for review.
Why can't I post yet? If you signed up with email and password, confirm your email first: tap the link we sent you, then try again.
Lesson audio doesn't play. Check that your phone isn't on silent and that you're online the first time you open a lesson. After that, its audio works offline.
You can delete your account in the app at any time: Profile then Delete account. See Delete your account, our Privacy policy and our Terms.